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 Post subject: Hapless David's new tip
 Post Posted: Thu Oct 21, 2010 1:26 pm 
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Joined: Thu Jan 15, 2009 1:27 pm
Posts: 1105
Location: Stowmarket, Suffolk England
Ok so I have prepared a second user HP Slimline unit for sale, all tests and functions are great!

Get down the customer, machine works fine untill it needs to be turned off!

Oops....

Whatever I did it would not turn off! All other power states are fine!

After embarrassment and taking the machine back home (long journey too) I found the problem

The machine comes with a RF Wireless Keyboard/Mouse set, yet I was using the PS/2 ports (Via my KVM) to control the PC.

It works with both the RF and PS/2 connected, yet would not turn off with only the RF connected!!

Turns out a simple BIOS setting is needed, to disable the PS/2 Mouse support in the BIOS!! Now the machine is a happy camper once more!

Not my week this week, yet my car did pass it's MOT so I'm very much looking forward to the weekend!


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