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 Post subject: Problem with a Dell Dimension 2400
 Post Posted: Mon Oct 21, 2013 2:07 am 
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Joined: Thu Aug 04, 2011 5:41 pm
Posts: 66
Been working on a Dell Dimension 2400. It had WinXP Pro installed but on a small 20GB HDD. I tried replacing it with a larger 60GB but now I keep getting a "HDD not installed" in the BIOS. Tried replacing the IDE ribbon and other HDDs but no change. I can feel the HDD getting power and spinning. Pulled the CMOS battery to get it back to defaults. Even put the old 20GB HDD back in but no change. Weird. Anyone got any ideas?


http://reviews.cnet.com/desktops/dell-d ... 24846.html


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 Post subject: Re: Problem with a Dell Dimension 2400
 Post Posted: Mon Oct 21, 2013 9:01 am 
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Joined: Sun Feb 04, 2007 11:44 am
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Just follow standard HDD troubleshooting procedures. Start by putting everything back as it was before the problem occurred. If the drive spins up but isn't detected by the system, then obviously something has failed or changed. Note that Dell normally used cables supporting "Cable Select", so make sure the jumper on the drive is set for CS instead of Master or Slave. With CS cables the blue connector attaches to the motherboard, the black connector at the other end attaches to the primary drive and the middle grey connector attaches to the secondary drive (if used). If the system still isn't detecting the drive when it is properly installed, then either the cable, drive, or motherboard are defective. Try replacing the cable and drive with known-good spares, if that fails but the rest of the system appears to be working, rather than replacing the motherboard I would just install a new PCI to Parallel ATA (IDE) adapter. Let me know what you find, Scott.


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 Post subject: Re: Problem with a Dell Dimension 2400
 Post Posted: Tue Oct 22, 2013 11:16 am 
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Joined: Thu Aug 04, 2011 5:41 pm
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Looks like the PCI to IDE adapter did the trick. Thanks.


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 Post subject: Re: Problem with a Dell Dimension 2400
 Post Posted: Tue Oct 22, 2013 11:23 am 
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Excellent! Thanks for letting me know the outcome, Scott.


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