Login    Forum    Search    FAQ

Board index » Upgrading and Repairing Forum » Desktop PC Hardware




Post new topic Reply to topic  [ 16 posts ] 
Author Message
 Post subject: HELP - C:\windows\system32\config\system missing
 Post Posted: Wed Oct 12, 2016 1:13 pm 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
Hi,
I know I'll need to reinstall but first need files from PC
Optiplex 780 9z9k5m1

It won't do anything with the dell CD.

I can get into setup
Please help!


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Wed Oct 12, 2016 1:22 pm 
Offline
Site Admin

Joined: Sun Feb 04, 2007 11:44 am
Posts: 5826
The best way to get the files off the drive would be to remove it and connect it to another system. It would be easiest to use a USB enclosure or dock like this: http://www.newegg.com/Product/Product.a ... B274850507


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Wed Oct 12, 2016 1:27 pm 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
I'm in canada
Can you see anything here?
http://www.staples.ca/
They deliver the next day?


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Wed Oct 12, 2016 1:30 pm 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
It ships here
Sorry this is dumb:
Do I need USB drives?

How many?

Thank you!


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Wed Oct 12, 2016 1:41 pm 
Offline
Site Admin

Joined: Sun Feb 04, 2007 11:44 am
Posts: 5826
If you have the dock, you would remove the drive from the system not booting, insert it into the dock, then plug the dock into another working system. Using the working system you could copy the files off the drive in the dock to that system or any other attached drive (such as another USB flash or hard disk drive). Scott.


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Wed Oct 12, 2016 2:03 pm 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
Hi,
I cannot log onto newegg
What on the Staples web site would I look for all is for laptop (this is a pc)

THANK YOU!


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Wed Oct 12, 2016 2:05 pm 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
continued:
Startech.Com Universal USB 3.0 Laptop Mini Docking Station with HDMI® Or VGA, Gigabit Ethernet, USB 3.0
OR
Startech.Com Travel Docking Station For Laptops, USB 3.0, VGA
OR
Startech.Com Universal USB 3.0 Laptop Mini Docking Station with VGA, Gbe, USB 3.0 Gigabit Ethernet Adapter Nic with VGA


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Wed Oct 12, 2016 10:03 pm 
Offline
Site Admin

Joined: Sun Feb 04, 2007 11:44 am
Posts: 5826
This appears to be the cheapest one at Staples in Canada: http://www.staples.ca/en/StarTech-com-U ... CA_1_20001

Not quite as nice as the one at Newegg, but it will do the job. Scott.


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Sun Nov 13, 2016 4:44 pm 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
Scott wrote:
This appears to be the cheapest one at Staples in Canada: http://www.staples.ca/en/StarTech-com-U ... CA_1_20001

Not quite as nice as the one at Newegg, but it will do the job. Scott.



I got TWO!
Also a new DELL.

Optiplex 780 9z9k5m1
I am trying to remove the SEAGATE HARDDRIVE from the "CAGE"

The dell "how to" states to push in on the 2 BLUE securing tabs and "lift out".

A) The drive is still connected to a board (or maybe it's the CAGE?)
B) There are 2 blue tabs but on one SIDE of cage not opposite have no effects.
C) PLEASE advise asap!
D) Should I wait until November 14th (being that today's the 13th? )
:D

THANK YOU!


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Sun Nov 13, 2016 7:33 pm 
Offline
Site Admin

Joined: Sun Feb 04, 2007 11:44 am
Posts: 5826
It appears that the drive is mounted in a small chassis complete with a cooling fan, it looks like an excellent design. You will find hard drive removal/replacement instructions in the "Hard Drivel" section on p. 53 of the Dell OptiPlex 780 Service Manual - Small Form Factor Computer. Scott.


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Mon Nov 14, 2016 12:37 am 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
Scott wrote:
It appears that the drive is mounted in a small chassis complete with a cooling fan, it looks like an excellent design. You will find hard drive removal/replacement instructions in the "Hard Drivel" section on p. 53 of the Dell OptiPlex 780 Service Manual - Small Form Factor Computer. Scott.


Hi and thank you!
I'll do it tomorrow but this is FAR MORE CLEAR than the other manual (I was using.)

BTW, I complained about the OPTI from day 1 due to the SFF and xs heating (the decals even peeled off!)

I used it for ~ a year all together (but had it on daily)

The insides look "mummified" with dust including the back of the HD - I HESITATE to use too much compressed air on that part. (After getting it out of the CHASSIS).

Thanks again and I'll post back!
Tanya


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Mon Nov 14, 2016 9:45 pm 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
I'm trying to "pull" the drive out of the chassis but it will not move.
(The fan was really easy to remove....)

What (on the drive) is the best (SAFEST) thing to pull on?
There is a scroo midway on side with the blue tabs.

Thank you


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Mon Nov 14, 2016 10:23 pm 
Offline
Site Admin

Joined: Sun Feb 04, 2007 11:44 am
Posts: 5826
See step 13 where it says: "To release the hard drive from the cage, pull back on the blue tabs and pull forward on the hard drive. The tabs may be stiff after a few years so you may need to use some force. Scott.


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Tue Nov 15, 2016 2:27 pm 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
Scott wrote:
See step 13 where it says: "To release the hard drive from the cage, pull back on the blue tabs and pull forward on the hard drive. The tabs may be stiff after a few years so you may need to use some force. Scott.


Done - they were stiff .... after mobilizing them, the drive "popped" out.

Now I can only hope it will work in the enclosure.

I will post back.

Thank you!


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Thu Nov 17, 2016 1:27 pm 
Offline

Joined: Thu Mar 17, 2011 11:20 am
Posts: 86
More problems but ... You are a genius Scott!
At least I saw the files!

I got the startech enclosure which loads at the top.
It did not come with a "stand".
StarTech.com USB 3.0 to SATA Hard Drive Docking Station for 2.5/3.5 HDD

The drive got very warm. I cannot reattach the fan b/c it has no power supply. (Just plugs into the Optiplex board.)

QUESTIONS:
Was the fan attached to the drive because of the tight fit (being in a SFF box)?
Or should it be there in any computer?
Or is it normal for a drive to warm up?
If the drive normally gets warm - hot, what length of time should I copy from it?

(Who knows maybe it won't work today)

Thanks again.


Top 
 Profile  
Reply with quote  
 Post subject: Re: HELP - C:\windows\system32\config\system missing
 Post Posted: Fri Nov 18, 2016 11:37 am 
Offline
Site Admin

Joined: Sun Feb 04, 2007 11:44 am
Posts: 5826
*tanya* wrote:
Was the fan attached to the drive because of the tight fit (being in a SFF box)?...

Yes indeed, the fan was used by Dell because of the very small chassis with limited airflow, it would not be needed in a normal chassis or when running in the dock. Drives do get warm, that is normal. I would not worry about running the drive in the dock as long as necessary to copy the files you need. Scott.


Top 
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
 
Post new topic Reply to topic  [ 16 posts ] 

Board index » Upgrading and Repairing Forum » Desktop PC Hardware


Who is online

Users browsing this forum: No registered users and 2 guests

 
 

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron