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Hi Scott - Issue with PC running windows 7 - rebooting

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brakers
 Post subject: Hi Scott - Issue with PC running windows 7 - rebooting
 Post Posted: Tue Oct 08, 2019 5:14 pm 
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Hi Scott,

My PC seems to reboot intermittently usually while watching a video on Youtube, but at other times without warning. I get the blue screen of death and I have to re boot manually . I have attached a screen shot . I would be grateful for a reply.

Thank you

Paul
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Scott
 Post subject: Re: Hi Scott - Issue with PC running windows 7 - rebooting
 Post Posted: Fri Oct 11, 2019 12:25 pm 
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If you made a recent change to the system such as new/updated drivers or hardware then that may be the cause. If not then most likely one or more of the system files are corrupt. You'll find more information here: https://neosmart.net/wiki/irql-not-less-or-equal/

Let me know what the problem/solution turns out to be. Scott.
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brakers
 Post subject: Re: Hi Scott - Issue with PC running windows 7 - rebooting
 Post Posted: Fri Oct 11, 2019 12:34 pm 
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Hi Scott

Many thanks for the reply. I will follow the instructions in the link

Paul
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brakers
 Post subject: Re: Hi Scott - Issue with PC running windows 7 - rebooting
 Post Posted: Sun Oct 13, 2019 11:25 pm 
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Hi Scott,

I followed the instructions referring to disabling Microsoft services in selective start up and re booted by PC. It seems to have stabilized my system and I noticed the desk top icons have stopped refreshing as they did previously. I also looked at the software from Neosmart and may get a copy.

Many thanks

Paul
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