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 Post subject: TOSHIBA A300 CONTINUALLY REBOOTING EVERY HOUR OR SO
 Post Posted: Tue Apr 12, 2011 2:09 am 
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Joined: Sat Feb 27, 2010 9:31 pm
Posts: 2
Hi Scott, my first post in a forum I admire.
I have a work colleague with a Toshiba PSAGCA-02U010 with Windows Vista that is rebooting continually.
He has tried a new universal power supply and changed the HDD but with no success.
I suggested he uncheck Autorestart which he did but it still reboots and no BSODs evident. It reboots when the machine is at the logon screen so the problem occurs when the CPU is quiet.
I have suggested he do the following to eliminate possibilities:
- use Speed Fan to check the CPU temperature. He did this and it reads between 46-53C.
- clean out the ducts and the fan
- check the the integrity of the RAM
- check the Event Viewer to see what is happening just before the reboot
- scan for malware
- update the BIOS
- check the status of the Toshiba Power Saver module that is preinstalled tosee if it is in fact installed
- reinstall the operating system

Is there anything else you could suggest please.


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 Post subject: Re: TOSHIBA A300 CONTINUALLY REBOOTING EVERY HOUR OR SO
 Post Posted: Tue Apr 12, 2011 2:47 am 
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Joined: Sun Feb 04, 2007 11:44 am
Posts: 5976
The first thing to do is to determine whether this is a hardware vs. software problem. To do that, install a known-good HDD and do a clean OS install. If the problem remains then it is in something other than the original HDD. If not, then the problem was either the original HDD or the software on it (most likely).

If it is software, then a reload will solve the problem. If it is hardware, then further troubleshooting will be required. I'd start at that point by using a known-good AC adapter along with removing the battery, then see if the problem remains. Let me know what you find after performing these tests. Scott.


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 Post subject: Re: TOSHIBA A300 CONTINUALLY REBOOTING EVERY HOUR OR SO
 Post Posted: Tue Apr 12, 2011 6:26 pm 
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Joined: Sat Feb 27, 2010 9:31 pm
Posts: 2
Thank you very much Scott for the prompt reply.
I will follow up on your advice.


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