Login    Forum    Search    FAQ

Board index » Upgrading and Repairing Forum » Laptop Hardware




Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Beep codes
 Post Posted: Thu Dec 20, 2012 4:53 pm 
Offline

Joined: Sun Aug 03, 2008 11:51 am
Posts: 308
Hi Scott,
I have a Dell Inspiron 6400 (Service Tag F1D6TC1) that fires off 15 beeps in rapid succession (no gaps) after the boot sequence but before Windows starts. Then Windows starts normally and behaves itself (so far).
The original OS was Vista Basic and it has been upgraded to Win7 Home Premium SP1.

When I run Belarc it tells me that 2 updates are missing:
1) Q2728973 (Unrated)
2) Q2753842 (Critical)
But according to Windows Update, all updates have been installed.
I'm not sure that has anything to do with the beeping. The keyboard seems to be functioning well too.
Any ideas?


Top 
 Profile  
Reply with quote  
 Post subject: Re: Beep codes
 Post Posted: Thu Dec 20, 2012 5:44 pm 
Offline
Site Admin

Joined: Sun Feb 04, 2007 11:44 am
Posts: 5825
Beeping during the POST (Power On Self Test) normally indicates a hardware problem. That system should have hardware diagnostics on a hidden partition that can be run during startup. To run it, press and hold the <Fn> key while powering the system on. Follow the prompts to run the system diagnostics. First try the Express Test, then if that passes try the Extended Test. Let me know what you find. Scott.


Top 
 Profile  
Reply with quote  
 Post subject: Re: Beep codes
 Post Posted: Thu Dec 20, 2012 11:31 pm 
Offline

Joined: Sun Aug 03, 2008 11:51 am
Posts: 308
Thanks Scott,
After an hour+ of testing I got an error code of 2C00:0421, a second code of 2C00:021C and a third of 2C00:031B.
The keyboard test showed that the Page Down key would not respond correctly. Looks like a new keyboard is needed.


Top 
 Profile  
Reply with quote  
 Post subject: Re: Beep codes
 Post Posted: Fri Dec 21, 2012 12:18 am 
Offline
Site Admin

Joined: Sun Feb 04, 2007 11:44 am
Posts: 5825
Replace the keyboard and re-run the tests. Let me know what you find, Scott.


Top 
 Profile  
Reply with quote  
 Post subject: Re: Beep codes
 Post Posted: Fri Dec 21, 2012 4:28 pm 
Offline

Joined: Sun Aug 03, 2008 11:51 am
Posts: 308
The customer doesn't want to replace the keyboard. I guess it's been bad since day one and he never thought to have it checked out before. The "Page Down" key isn't one he uses very often, if ever and all the other keys work. He uses the laptop during the months he's in Florida during the winter and even then he isn't on his computer very often. Fixing it would probably be a bad investment for him. Hey, if he's happy.........


Top 
 Profile  
Reply with quote  
 Post subject: Re: Beep codes
 Post Posted: Sun Dec 23, 2012 10:41 pm 
Offline

Joined: Thu Jan 15, 2009 1:27 pm
Posts: 1105
Location: Stowmarket, Suffolk England
Maybe worth cleaning the ribbon cable, or just using a USB keyboard if/when the other keys start to fail


Top 
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
 
Post new topic Reply to topic  [ 6 posts ] 

Board index » Upgrading and Repairing Forum » Laptop Hardware


Who is online

Users browsing this forum: No registered users and 2 guests

 
 

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron