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Scott Mueller's Upgrading and Repairing PCs Forum • View topic - HP laptop locked up
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 Post subject: HP laptop locked up
 Post Posted: Mon Aug 25, 2014 10:18 pm 
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While using an laptop this morning, it basically locked up. I could still move the mouse pointer, but I couldn't use it to open anything. I couldn't even do the Ctrl+Alt+Del stuff. Judging from what I've read, the CPU might have been overheating. Scott, does the ze5600 have a socketed processor?


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 Post subject: Re: HP laptop locked up
 Post Posted: Mon Aug 25, 2014 11:12 pm 
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I don't have one of those myself, but if you post a link to the service and/or parts manual and I should be able to tell you. If they don't publish that type of manual then you may have to open it up to find the answer (unless somebody else has published that info online). I will say that most laptops have socketed processors, however in my experience the processor itself is one of the least likely devices to fail. By that I mean you should probably be looking elsewhere for solutions. Scott.


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 Post subject: Re: HP laptop locked up
 Post Posted: Tue Aug 26, 2014 9:45 am 
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Try , Scott.


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 Post subject: Re: HP laptop locked up
 Post Posted: Tue Aug 26, 2014 2:36 pm 
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Thanks for posting the link to the Service Manual. As you can see from the information in the manual the CPU in that laptop is socketed and therefore removable.

I did want to mention another way to find out whether a CPU is soldered or socketed. You can use the program to read the CPU specifications. One of the specs it reports is the Package, from which you can identify whether or not the CPU is a soldered or socketed type, and if socketed what type of socket it is designed for.

For example let's say you had a system using an . If CPU-Z reports the Package as "Socket 1364 BGA" that would indicate a processor like the , which is permanently soldered to the motherboard as seen in . On the other hand if CPU-Z reports the Package as "Socket 947 rPGA" that would indicate a processor like the , which is in a socket (where the chip is removable) as seen in . Note that "rPGA" indicates a reduced pitch PGA design where the pins are closer together than standard PGA.

To simplify this I would say that in just about all cases where CPU-Z reports any form of BGA package that means the chip is soldered and where it reports any package other than BGA that means the CPU is truly socketed and therefore removable. Scott.

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 Post subject: Re: HP laptop locked up
 Post Posted: Sun Aug 31, 2014 7:33 pm 
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Judging from what I've read, perhaps something is wrong with the heat sink.


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 Post subject: Re: HP laptop locked up
 Post Posted: Mon Sep 15, 2014 12:39 am 
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Let me know what happens after you remove and reinstall it. Scott.


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 Post subject: Re: HP laptop locked up
 Post Posted: Wed Sep 17, 2014 2:57 pm 
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