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 Post subject: Two BSOD situations
 Post Posted: Tue Oct 17, 2017 9:52 am 
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Joined: Sat May 08, 2010 4:13 pm
Posts: 979
Since Saturday, my dad has encountered two BSODs. In each situation, he was in his Xfinity/Comcast e-mail account.


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 Post subject: Re: Two BSOD situations
 Post Posted: Tue Oct 17, 2017 9:09 pm 
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Joined: Sun Feb 04, 2007 11:44 am
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Make sure the system is malware free and try updating the network drivers. If the problem continues you might want to investigate possibly bad memory. Let me know what you find. Scott.


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 Post subject: Re: Two BSOD situations
 Post Posted: Thu Oct 19, 2017 4:17 pm 
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Yesterday, I ran Malwarebytes and updated the Linksys AE6000 driver on the desktop PC my parents usually use. Just now, however, my mom encounter the same kind of error while checking her e-mail on said PC. Scott, what would be an appropriate way to investigate possibly bad memory in this case? Keep in mind that the PC in question is an HP SignagePlayer mp8200 that has a Windows Vista Home Premium installation.

BTW, is either this page or this page particularly helpful?


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 Post subject: Re: Two BSOD situations
 Post Posted: Thu Oct 19, 2017 4:49 pm 
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Update: I ran the Windows Memory Diagnostics Tool just now, but it didn't find any errors.


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 Post subject: Re: Two BSOD situations
 Post Posted: Thu Oct 19, 2017 11:21 pm 
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I would first remove and reinstall the memory. That often helps by simply cleaning the contacts. If that didn't help then I'd remove all but one module and re-test. If that didn't help then I'd replace the single module with one of the others until all others were tested. Finally if that didn't isolate any one or more of the modules as bad then I'd install a known-good spare module. And if that didn't help then I'd move on to other components. Let me know what you find. Scott.


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