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 Post subject: XP Home not able to download and install Windows Updates
 Post Posted: Mon Feb 22, 2010 10:37 pm 
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Joined: Sun Apr 26, 2009 10:31 pm
Posts: 54
Hi Scott,

I am unable to access and download any XP updates from the Microsoft Update site.
I just get the following message:

"Checking if your computer has the latest version of Windows updating software for use with the website…"
Then after a few minutes the following:

"The website has encountered a problem and cannot display the page you are trying to view. Take the following steps to try solving the problem:
Refresh the page.
In Internet Explorer, delete your Temporary Internet Files by going to the Tools menu and clicking Internet Options.
Close and then re-open Internet Explorer.

Internet Explorer (Add-ons Disabled) mode only prevents the use of ActiveX controls, including those used by the Microsoft Update website. To get updates using this browser mode, you need to turn on Automatic Updates on your computer or visit the Windows Update website. "

I have run a malware and spyware scan, as well as virus scans but have not been able to solve the problem.

I have also run sfc /scannow but nothing there.

I would be grateful for any advice with this issue. I just wanted to download SP3 to keep my system up to date.

Thank you

brakers


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 Post subject: Re: XP Home not able to download and install Windows Updates
 Post Posted: Mon Feb 22, 2010 11:13 pm 
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Joined: Sun Feb 04, 2007 11:44 am
Posts: 5880
This sounds like a perfect case for a reload, preferably with SP3 integrated. Scott.


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 Post subject: Re: XP Home not able to download and install Windows Updates
 Post Posted: Mon Feb 22, 2010 11:33 pm 
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Joined: Sun Apr 26, 2009 10:31 pm
Posts: 54
Hi Scott

many thanks

Brakers


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