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 Post subject: Windows Internet Security 2010 Virus
 Post Posted: Sat Sep 11, 2010 7:23 pm 
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Joined: Thu May 31, 2007 8:37 pm
Posts: 201
Location: St. Louis, MO
Being well versed in computers and having much experience in building and repairing them makes me a magnet for friends and family to come to me for assistance in many of their problems. I'm sure I'm the only one on this forum with that problem <g>.

My step brother's wife is helping her parents deal with this bad boy, and she booted into safe mode and tried to clean the virus from the registry with limited success. Now, it has killed her internet access altogether, or she did something to the registry. It installed itself, having disabled Windows Defender and Norton Internet Security that they had on their system.

Whenever I run into this particular viurs, I always back up critical documents and do a fresh install of the OS with a clean install of all the programs and then reinstall the data such as photos, and documents after doing a virus scan on the backup. To me, this is quicker than spending hours trying to clean an infection only to miss some small snippet and have that take hold of the system again and cause problems.

What do you all do when faced with this bad boy? Am I taking the easy way out?

I have been the victim of this infection once, and it was at a temp job that I had, and I know that I did not click on any download links, dialog boxes that wanted to install update stuff, or anything that even seemed even remotely dangerous. Being that it was work, I didn't even go to many of the websites that you would think would be a popular place to get something like this, such as Facebook, or MySpace, or others. A wipe, format, and re-install was this companies way of dealing with this virus as well. They made no attempt to clean the infection.


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 Post subject: Re: Windows Internet Security 2010 Virus
 Post Posted: Sat Sep 11, 2010 8:08 pm 
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Joined: Thu Jan 15, 2009 1:27 pm
Posts: 1105
Location: Stowmarket, Suffolk England
You can sometimes disinfect these type of things using rkill

http://download.bleepingcomputer.com/grinler/rkill.exe
http://download.bleepingcomputer.com/grinler/rkill.com
http://download.bleepingcomputer.com/grinler/rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.pif

Then try to repair the damage, I saw one called "Red cross" antivirus the other day, prolly trojan based as it came back after being hit with rkill, Malware bytes Spybot search and destroy!


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 Post subject: Re: Windows Internet Security 2010 Virus
 Post Posted: Sat Sep 11, 2010 8:16 pm 
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Joined: Sun Feb 04, 2007 11:44 am
Posts: 5896
For assistance with specific malware removal I recommend people visit forums that cover malware such as the SpywareInfo Forum, as we don't really have a forum for that here.

If you want to learn more about malware and malware removal on your own, I recommend you read my posts here and here.

I do agree that reloading Windows from scratch is often much faster than manually disinfecting the system, and the end result will be a much faster and better running system, especially if it has been a while since the system was last reloaded. Scott.


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