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 Post subject: Updated Windows 7
 Post Posted: Tue Feb 08, 2011 10:59 am 
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Joined: Mon Aug 02, 2010 4:57 pm
Posts: 33
I have a laptop that has Windows 7 on it and I did the updates that required a restart after the restart the computer will not boot again I just get the startup repair screen or start windows normally screen but each time I try to boot it will not work. What is my next move?


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 Post subject: Re: Updated Windows 7
 Post Posted: Tue Feb 08, 2011 12:12 pm 
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Joined: Sun Feb 04, 2007 11:44 am
Posts: 5898
What laptop? The next move should be to use System Restore to restore the system to a point before the problem occurred (i.e. before the updates were installed). This may also be accomplished by using the Last Known Good Configuration safe mode startup option. If that doesn't work, then further troubleshooting or a reload may be required. Scott.


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 Post subject: Re: Updated Windows 7
 Post Posted: Wed Feb 09, 2011 10:08 am 
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Joined: Mon Aug 02, 2010 4:57 pm
Posts: 33
Tried all you suggested ended up with the OS reload.
Thanks for your time
Ken
P.S. the laptop was a refurb (Revonate Inc) Gateway I think it was a ND 52


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 Post subject: Re: Updated Windows 7
 Post Posted: Mon Feb 14, 2011 9:45 am 
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Joined: Mon Aug 02, 2010 4:57 pm
Posts: 33
I did end up doing a reinstall of the OS all is well now
Thanks for your input


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