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Scott Mueller's Upgrading and Repairing PCs Forum • View topic - Certain message
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 Post subject: Certain message
 Post Posted: Sat Dec 29, 2012 11:05 pm 
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 Post subject: Re: Certain message
 Post Posted: Sat Dec 29, 2012 11:21 pm 
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Most of the time that problem is caused by overly aggressive anti-malware software, a . What happens when you disable or uninstall any and all anti-malware software and then install SP2 for Vista? Scott.


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 Post subject: Re: Certain message
 Post Posted: Sun Dec 30, 2012 4:20 pm 
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Scott, the PC seems to be hung up on this message. Keep in mind that the system belongs to my younger sister. In fact, it's [url]the same computer[/url] that I messed up last year. I don't know if she wants me to mess around with it at this time. What should I ask her to do regarding the PC in question?


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 Post subject: Re: Certain message
 Post Posted: Sun Dec 30, 2012 4:36 pm 
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I would reinstall the OS. Scott.


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 Post subject: Re: Certain message
 Post Posted: Sun Dec 30, 2012 5:11 pm 
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Would the people at be able to do so without deleting any of the stuff on the hard drive?


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 Post subject: Re: Certain message
 Post Posted: Sun Dec 30, 2012 5:17 pm 
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No, everything normally gets deleted, including all programs and data. However as an extra cost option data can be backed up and restored as part of the process. You would still have to reinstall any software that was either not part of Windows or one of the free programs included with the reload service. Scott.


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