Wednesday, October 08, 2014
I was trying to run a Complete PC Backup on my Vista Ultimate Lenovo R61 laptop from y 160GB hard drive to a 3TB external USB hard drive, but it failed. The error message I eceived was the following:
The backup failed.
One of the backup files could not be created. (0x8078002A)
I googled the error and one of the solutions seemed to indicate that the program does not work with disks formatted with greater than 512 byte sectors (my external USB 3.0 hard drive comes formated for NTFS - 4096 bytes?). I find it strange that the program would have such a problem on a Vista machine. Would you not naturally expect that its hard drives would be formatted with NTFS?... and why would you include Complete PC Backup if it could not image such a drive?
There is a knowledge base article (KB2510009)http://support2.microsoft.com/default.aspx?scid=kb;en-US;2510009
that seems to apply to my situation. I am assuming that an NTFS drive must have 4096 bytes per sector. If, then, I cannot use the Complete PC Backup to image my system disk onto my external USB 3.0 backup drive, is there another "easy to use" application that I can use (and as inexpensive -- i.e. free/open source -- as possible)?
Below, I've listed the bytes per sector and the physical bytes per sector (assuming this is the same as the bytes per cluster) for the system drive (C:) and the external USB 3.0 hard drive.
Using Fsutil fsinfo ntfsinfo x: (where x: represents the drive that you are checking) I get the following:
On system drive C: (160GB): 512 bytes per sector, 4096 bytes per cluster
On the external USB 3.0 hard drive H: (3TB - 2.45TB free): 4096 bytes per sector, 4096 bytes per cluster