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 Post subject: KB890830 win7 update keeps popping up again and again
 Post Posted: Fri Dec 25, 2015 11:14 am 
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Joined: Wed Mar 03, 2010 2:54 am
Posts: 29
Location: Italy
Hi Scott and Mike. In my Windows 7 PC the KB890830 update (malware remover tool - MRT.exe) dated december 2015 keeps popping up as a new update, despite it has already been installed several times before.
The problem arose after I cancelled the KB890830 update dated october 2015, due to the long time it was taking to install. Then I installed it the next time regularly, and afterwards I installed also the versions dated november and december 2015, but since then it keeps appearing (but sometimes not, I don't understand why...) as a new update which is not yet installed. This is obviously wrong!
If necessary, I'll be glad to provide further details.
Thanks to all and any help will be very appreciated.
Regards and Merry Christmas.
Massimo


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 Post subject: Re: KB890830 win7 update keeps popping up again and again
 Post Posted: Sat Dec 26, 2015 2:10 pm 
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Joined: Sun Feb 04, 2007 11:44 am
Posts: 5902
Try downloading the update directly and installing from that copy: https://www.microsoft.com/en-in/downloa ... tails.aspx

If that doesn't help, you could try the solutions listed here: http://www.sysnative.com/forums/windows ... 90830.html

I've seen similar problems with this and other MS updates from time to time. In many cases the problem was a glitch on Microsoft's end, which was eventually corrected. In that case if the reminders are bothersome you can hide the update until next month or when MS fixes the problem. Let me know what happens, Scott.


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 Post subject: Re: KB890830 win7 update keeps popping up again and again
 Post Posted: Mon Dec 28, 2015 12:50 pm 
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Joined: Wed Mar 03, 2010 2:54 am
Posts: 29
Location: Italy
Thanks so much for the prompt reply, Scott.
I've already tried the solutions suggested at http://www.sysnative.com/forums/windows-update/14469-repeated-prompt-windows-update-kb890830.html, but I had no luck: see my post and the discussion with Aura at http://www.sysnative.com/forums/windows-update/17644-kb890830-win7-update-keeps-popping-up-every-time-even-if-already-installed.html. In particular, the file dowlnoaded from https://www.microsoft.com/en-in/download/malicious-software-removal-tool-details.aspx (Windows-KB890830-V5.31.exe) at least in my case, allows only to scan the PC and not to install anything (i. e. I can't get MRT.exe by this way).
Disabling the update is a good idea, I've already tried it, but the only outcome was that disabling december version leads to november version popping up, and disabling november version leads to october version popping up, and so on backwards... I'm sure you caught the idea... (I apologize if my 'ing' forms are not correct, I'm not an english native-speaker).
For now I let the update to show itself and I don't install it, hoping MS will provide a solution in the future.
Thanks again and bye.
Massimo


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 Post subject: Re: KB890830 win7 update keeps popping up again and again
 Post Posted: Mon Dec 28, 2015 5:54 pm 
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Joined: Sun Feb 04, 2007 11:44 am
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Thanks for the update, let me know if it does go away in the future. Scott.


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 Post subject: Re: KB890830 win7 update keeps popping up again and again
 Post Posted: Sat May 28, 2016 12:09 pm 
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Joined: Wed Mar 03, 2010 2:54 am
Posts: 29
Location: Italy
Hi Scott and Mike.
Finally the issue went away, though it took a lot of work and time and also some luck.
I did some trial and error, included running MicrosoftEasyFix50202.msi and MicrosoftFixit50123.msi, in order to eventually fix Windows Update Client, but I don't know if they helped or not... However The problem now is solved.
Now the settings are as follows.

Updates not installed and hidden:
kb2952664
kb3013531
kb3020370
kb3021917
kb3035583
kb3040272
kb3045645
kb3068708
kb3068708
kb3078667 (causes very slow usb recognition)
kb3080149
kb3107998
kb3112343 (Windows Update Client for Windows 7 and Windows Server 2008 R2: December 2015)
kb3118401
kb3121255
kb3123862
KB3133977
kb3135445 (Windows Update Client for Windows 7 and Windows Server 2008 R2: February 2016)
kb3137061
kb3138612 (Windows Update Client for Windows 7 and Windows Server 2008 R2: March 2016)
kb3138901
kb3147071
kb3153731

Windows Update Client installed is KB3050265 (dated June 2015): the latest, as far as I could see, that shows (in my system) the windows update icon in the systray, that is not true for the newer updates.
Wuaueng.dll version is 7.6.7601.18847 (last modified 9 may 2015).
The KB890830 (MRT.exe) version now installed is 5.36.12600.0 (last modified 11 may 2016), and if I search for new windows updates it is not shown again.
Thanks. Bye.
Massimo


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