...the wireless worked fine in my shop. The customer calls and says he can't connect to the library wireless...
What has changed in the system between then and now?
Is the wifi adapter turned ON? <g>
Can they connect to any other wireless router or network?
Unless they can get a wired network connection so you can trouble$hoot it remotely, I'd have them bring it back in to the shop for $ervice. <g> Scott.